Taipei Fun Pass

Rumor has it that giraffes, tigers, and zebras are wandering around the park, making the children who see them scream with joy?

The animal-themed appearance of the shuttle train is deeply loved by both adults and children and is an essential part of many visitors' trips to the zoo.

There is a train terminal located next to the koala house in the park. Visitors who enter the park from the south entrance of the Maokong Zoo Station can also take the shuttle train at the Bird World Station next to the Bird World.

If you are tired of walking in the park or carrying strollers or luggage into the park, taking the "Taipei Zoo Shuttle Train" is definitely the most time-saving and effortless option! It allows you to move around the park easily and enjoyably, and have a relaxing time at the zoo.

Each train has a different style and seating arrangement, so the zoo recommends that you fold up your stroller before boarding so that children can ride more comfortably. All the shuttle trains have a wheelchair-accessible car in the last section. If needed, please inform the service staff, and the zoo service staff will assist visitors in boarding.

① This is an electronic ticket (QR Code), no paper tickets will be sent.

② After payment is completed, please go to your mailbox to receive the [Payment Success Notification Letter] and use the QR Code attached to the letter for verification; or go to the [Member Center] → [My Orders] → [Paid] subpage of the website → click [View] on the QR Code attached for verification.

③ Present your electronic certificate (QR Code) at the self-service ticket machine in the scenic spot to exchange for a paper ticket before boarding.

｜Taipei Zoo Shuttle Train - Ticket Exchange Method

There are two entrances to Taipei Zoo, one is the main entrance, and the other is the south entrance at the Taipei Zoo South Station.

➥ Taiepi Zoo Main Entrance: For the Main entrance: Please proceed to the online ticket redemption area at the entrance gate. Scan the QR code of your electronic ticket and obtain a paper ticket through the self-service kiosk. Hand your ticket to the staff for admission.

➥ Taipei Zoo South Entrance: Please go to the online combo ticket redemption area at the entrance, scan the QR Code of your electronic ticket, use the self-service ticket kiosk to exchange it for a paper ticket, and present the ticket to the station attendant to board the train after entering the station.

 

➥ Notes for Taipei Zoo admission ticket + shuttle train combo ticket: If your ticket includes a shuttle train ticket, please click "continue redemption."

➥ Since there is no walking route from the Taipei Zoo South Station to the Bird World Station and only the shuttle train can shuttle between the two stations, visitors entering the Taipei Zoo South Station must present both the Taipei Zoo admission ticket and the shuttle train ticket. If you did not purchase the train ticket, you can pay an additional NT$5 in cash per person on site.

｜Boarding Station

➥ Shuttle Train Station

➥ Bird World Station

➥ Taipei Zoo South Station

｜Notes for Placing an Order

• The payment must be completed one hour within the order has been placed. The system will automatically cancel the order after the payment due.
• The system does not provide the function to modify the order, if you want to change the number of people, you need to return the ticket and reorder
• Refunds will not be accepted after any product has been redeemed and used.
• For unused products, please go to "Member Center" → My Orders (Paid Orders) → Apply for Refund.
• For system or order problems, please call 03-5910052 during customer service hours: Mondays~Fridays (excluding national holidays) 9:00am~12:00pm / 13:00pm~17:00pm (1 hour break at noon) or call 03-5910052

｜Taipei Zoo - Shuttle Train

• Only one-way shuttle service is provided. Taipei Zoo South Station ↔ Bird World Station
• Bird World Station ↔ Shuttle Train Station; There is no direct shuttle train between Shuttle Train Station and Taipei Zoo South Station. Passengers need to get off at Bird World Station and transfer to another train (no need to exit the station). If passengers need to ride again, they need to purchase another ticket (can be paid by EasyCard, iPass, iCash or cash).
• For those who are eligible for free admission, please present a valid ID at the entrance. Failure to present a valid ID will result in the loss of the discount.
• There is no refund for tickets after entering the park. Please show the ticket to the station attendant for recycling before boarding the train.
• Tickets will not be reissued, refunded or replaced if lost, damaged, burned, torn or otherwise unreadable.
• Please refer to the official website for shuttle schedules.
• Eligibility for free shuttle train tickets:

-Children under 6 years old.

-People with disabilities and one necessary companion with a disability certificate.

• Each product is limited to one time use.
• The exchange of tickets cannot be canceled after the exchange.
• The service at the Taipei Zoo South Station will be suspended during the Maokong Gondola's regular maintenance or when it is not in operation.