｜New Taipei City Art Museum Important Notes

• Crowds are expected during holidays, and surrounding parking lots may easily reach full capacity. To avoid long waits, visitors are encouraged to make use of public transportation. For detailed parking information, please check the museum's official website (https://ntcart.museum/info.aspx).
  
• In the event of heavy crowds and crowd control measures being implemented, limited early-bird ticket holders must still follow the instructions of on-site staff to enter in sequence.
  
• To maintain excellent viewing quality and a safe viewing environment, visitors are requested to comply with the following visitor guidelines (https://ntcart.museum/info.aspx):
  
  • Please remain quiet inside the museum. Please switch mobile phones to vibrate or silent mode, and please step outside the exhibition galleries to answer phone calls.
    
  • Children under 12 years of age must be accompanied by an adult aged 18 or older to enter the museum.
    
  • Do not touch the exhibits. Please maintain a safe distance from the artworks when viewing. For interactive exhibits, please participate according to the guidance of on-site staff or sign instructions.
    
  • Eating, drinking, smoking, and chewing betel nut or chewing gum are strictly prohibited inside the exhibition galleries. Water bottles should be stored inside personal bags. If you need to drink water, please proceed to the visitor rest areas outside the exhibition galleries.
    
  • Do not bring food, drinks, long-handle umbrellas, flammable or corrosive liquids, sharp instruments, or animals into the museum (except for working dogs). Short (folding) umbrellas, water bottles, and small personal items should be kept in personal bags. Plants (including bouquets, vegetables, fruits, etc.) must be deposited at the cloakroom; if they are not collected on the same day, the museum will dispose of them directly. For other items deemed by the museum as requiring deposit or removal from the premises, please handle them according to the guidance of on-site staff.
    
  • Backpacks of any size or items exceeding 40x30x20 cm must be checked at the cloakroom. Large luggage that exceeds locker dimensions should be handled at the service desk.
    
  • To ensure the safety of the exhibits, please do not wear roller skates or use skateboards, bicycles, or manual children's tricycles inside the museum. Wheelchairs and baby strollers are available for loan at the service desk.
    
  • Please do not enter the museum shirtless or wearing undershirts, household indoor slippers, or inappropriate attire.
    
  • To avoid irreversible damage to the exhibits, please do not use drawing boards, clipboards, or sketchbooks exceeding 40x30x20 cm when sketching or taking notes inside the galleries. Only pencils are allowed, and pencils are available for loan at the service desk.
    
  • Unless otherwise specified by special notices, non-commercial photography is permitted inside the museum, but the use of flashes, tripods, selfie sticks, handheld stabilizers, or any other professional equipment or auxiliary devices is prohibited. To respect creators' intellectual property rights, please do not record or photograph video installations inside the galleries.
    
  • Commercial photography (e.g., wedding photos, commercial catalogs, photography classes, etc.) or any other shooting activities that affect the safety of the venue and the viewing quality are not permitted inside the museum.
    
  • Peddling, distributing advertisements, promotional materials, or any other commercial, religious, or political propaganda activities are prohibited inside the museum.
    
  • In the event of force majeure (including but not limited to natural disasters such as typhoons, earthquakes, heavy rain, etc.), the museum will prioritize visitor safety and reserves the right to adjust, postpone, or cancel museum openings and related activities. Relevant information will be announced in advance. The museum also reserves the right to modify, change, or terminate the activity content.

｜※ Concession Ticket Eligibility

• College or university students with valid ID.
• Visitors aged 65 or above
• Volunteers with a valid volunteer honor card

※Please present valid eligibility documents upon admission. No discount will be provided without required documentation.

｜※ New Taipei City citizen Concession Ticket Eligibility

• Present a valid ID or ARC showing New Taipei residency.
• Free on weekdays. Concession tickets apply on weekends and national holidays.

※Please present valid eligibility documents upon admission. No discount will be provided without required documentation.

｜※ Free Admission Eligibility

• Senior high school and vocational high school students
• Children aged 16 or under (inclusive)
• Persons with disabilities and one accompanying person
• Low-income households
• Tour guides
• Members of the Chinese Association of Museums (TMA)
• Members of the International Council of Museums (ICOM)

*Before purchasing tickets, please check the museum’s announcements regarding eligibility for concessions or free admission, concession policies, exhibition change notices, event cancellations, or venue closures. Tickets sold and used are non-refundable and non-exchangeable.