| System Order Notes

• Within one hour of placing an order, payment must be completed. The system will automatically cancel orders that exceed the payment deadline.
• The system does not provide the option to modify orders. If you need to change the number of people, please request a refund and place a new order.
• Products cannot be refunded after they have been redeemed.
• If you have an unused product and wish to request a refund, please go to [Member Center]->[Paid]->[I want a refund] to apply for a refund. Refund requests will not be accepted after the deadline.
• If you have any issues with the system or your order, please contact customer service at 03-5910052 during customer service hours: Monday to Friday, 9:00-12:00, 13:00-17:00.

| Open time

Summer Season: July to August each year, 09:00–18:00 (Ticket sales and entry until 17:00)

Non-Summer Season: January to June and September to December each year, 09:00–17:00 (Ticket sales and entry until 16:00)

Notes:

• The park is closed every Monday. If a Monday is a public holiday, the park will remain open as usual.
• The Water Town Garden is primarily open during the summer season (July and August). Outside of summer, its opening hours are subject to park announcements.

| Notes

• To maintain the cleanliness of the park, please dispose of trash in the designated bins.
• The park's floral and landscape features are delicate; please do not climb on or trample them.
• For visitor safety, bicycles, scooters, strollers, motor vehicles, and dangerous items such as fireworks are prohibited. The use of remote-controlled flying devices, such as drones, is also prohibited without permission.
• To ensure a pleasant experience, smoking, betel nut chewing, drinking alcohol, and bringing pets into the park are prohibited.
• Photos, videos, and recordings taken in the park cannot be used for commercial purposes without prior consent from the park.
• To preserve the integrity of historical sites, do not damage or vandalize historic structures or related facilities.
• Children under twelve must be accompanied by an adult.
• Please do not enter areas marked with “No Entry” signs to ensure safety.

• • This ticket is valid only during the non-summer period (January to June / September to December).
  • Each ticket is for one person and can be used only once; it cannot be reused after entry is validated.
  • The Water Experience Education Area - Lord’s Castle Gongguan Sports Center (additional fee required) is not included with this ticket and requires separate admission.
  • The applicable details for each ticket type are as follows: (Discounted tickets and free tickets must be accompanied by proof of eligibility)