Notice of E-tickets Package
※Please keep properly the QR code issued with the e-ticket. Any loss caused by the exchange from a third party due to the disclosure of QR code will be the responsibility of the purchaser.
※The e-tickets package is mutually planned and issued for specific product by our platform and cooperation stores and to be used for a specific period of time. Please follow the instructions on the Dapeng Bay e-ticket webpage and use it before the expiration date.
※The e-tickets package only provides order system for the purchasers to contact and facilitate the exchange with each store. Any private transactions through other contact methods are only between you and the store or individual. We shall not be held liable in case of any disputes and compensation on the transactions.
※If any cooperation stores close down or cannot provide the goods/service for any reasons before using the purchased e-tickets package, the refund will be handled by our platform.
※The receipt for the e-tickets package issued by the travel agency is payment certificate for collection. Normally, the receipt will be sent next month for the orders occurred in the current month. Therefore, the date of receipt cannot be designated.
※What ticket category cannot be refunded? All ticket categories can be refunded. A 100% refund for purchase within 7 days. (A 90% refund for purchase over 7 days.)
※Please be advised that a full refund will be made for purchase within 7 days, and a 90% refund for purchase over 7 days. No refund will be made on the date of reserving the goods and services.
Refund can be made for all unused e-tickets package. However, only 90% refund will be made for purchase over 7 days (since the purchase date).
Stores which provide goods/services by reservations will prepare or keep goods/services for consumers in advance, so they will not accept cancellations or changing dates from the date of reservations, and no refund will be made (Examples: motorbikes, room types, food, insurance, etc.).
This is discounted e-tickets package, and no refund will be made after use.
(Discounted e-tickets package involves two or more types of goods. After using one product, the other product(s) are not refundable.)
(Product A + Product B + Product C = Discounted Package. If Product A + Product B are used, then Product C is not refundable.)
※Tickets will be fully refunded for any public transport suspension or traffic interruption due to irresistible factors such as suspension of classes and work during natural disasters.
Notice of TF Express
※Please fill in clear information of ticket collect person. Verification of ID and signing will be done while collecting ticket.
※All passengers of TF Express, please remember to take your ID card or driver's license or health insurance card to the ticket booth to purchase or collect tickets. Thank you for your cooperation.
※Injury insurance must be included according to the regulations by the competent authority. Please fill in the accurate passenger information. We shall not be held liable in case of any damage to the rights of passengers caused by inaccurate information.
Notice of Isuda Electric Motorbikes at Siao Liouciou
※One-day rental is from 8:00 a.m. to 5:00 p.m. , the return will be before 5:30 pm at the latest.
※Two-day rental is from 8:00 a.m. to 5:00 p.m. the next day , the return will be before 5:30 pm at the latest.
※Three-day rental is from 8:00 a.m. to 5:00 p.m. the day after the next day , the return will be before 5:30 pm at the latest.