Taipei Zoo Ticket

| Notes for System Orders

• Within one hour of placing an order, payment must be completed. The system will automatically cancel orders that exceed the payment deadline.
• The system does not provide the option to modify orders. If you need to change the number of people, please request a refund and place a new order.
• Products cannot be refunded after they have been redeemed.
• If you have an unused product and wish to request a refund, please go to [Member Center]->[Paid]->[I want a refund] to apply for a refund. Refund requests will not be accepted after the deadline.
• If you have any issues with the system or your order, please contact customer service at 03-5910052 during customer service hours: Monday to Friday, 9:00-12:00, 13:00-17:00.

｜Redemption

• No returns or refunds will be accepted for any redeemed products or gifts in the package.
• Please be sure to check the business hours of the redemption location. If you are unable to redeem during the specified hours, please redeem during other normal business hours within the valid period.

｜Taipei Zoo

※The Taipei Zoo is closed on Chinese New Year's Eve and late June. Please check the Taipei Zoo's website for the latest information before taking off.

• Notes for Taipei Zoo visitors:
  
  • Smoking is prohibited in the zoo (effective on July 11, 2009, offenders may be fined up to $10,000)
  • No pets or inflatable balloons allowed in the zoo.
  • Bicycles, toddler tricycles, skateboards and inline skates are not allowed to enter the zoo.
  • Crossing the fence to enter the animal display area is prohibited.
  • Entering the operation area and tourist train lane is prohibited.
  • No feeding animals.
  • No eating or drinking in the indoor exhibition hall.
  • No feeding, endangering the rights of animals and obstructing animal conservation.
  • Actions that affect the rights of other visitors and the quality of the zoo are prohibited.
  • The Taipei Zoo is a natural environment that is home to many wild animals and insects. Long-sleeved, long pants and other breathable clothing are recommended.
  • It is recommended that you wear casual shoes that are easy to walk in, and to prevent sunburn and mosquito bites, please bring your own anti-mosquito products.
  • The use of flashing lights is not permitted in the indoor pavilions such as the Giant Panda House (Xinguang Sepcial Exhibit House), the Koala House, the Amphibian Reptile House, and the Education Center.