• Package Contents

【Ticket Description】The best tool and best experience for traveling in Taipei from Taiwan’s landmark, Taipei 101 Observatory, to the National Palace Museum full of rich history with just one Pass.

The specific EasyCard with Taipei symbolic images design presents the Taipei 101, the National Palace Museum and a Formosan black bear drinking bubble tea on the golden matte card surface with classic temperament and is highly collectible. After topping up the card, you can take public transport and do shopping. It is an integration of attractions, transportation, and shopping.

1.“Taipei Fun Pass l Classic Version”includes tickets to two popular attractions (Taipei 101 Observatory adult ticket x 1, National Palace Museum ordinary ticket x 1, allowing visit to each attraction once) + EasyCard with Taipei symbolic images design (gift)

2.  The specific EasyCard with Taipei symbolic images design: top-up for use of transportation such as Taipei MRT, Pingxi/Shen’ao Line of Taiwan Railways, City Bus, Taiwan Tourist Shuttle…etc. You can also pay with EasyCard at convenience stores, supermarkets, gas stations and so on.

3. Discounts at hundreds of appointed stores

    Buy one Xiao long bao get one free at Dian Shui Lou; buy one drink to go get second half price at cha FOR TEA; foot massage…etc. You can have much fun eating, drinking, playing and shopping till you drop. Please visit “appointed stores” webpage for details:https://funpass.travel.taipei/map

4. Special discount at Carrefour (Chung Qing Store, Xi-men Kwei-Lin Store)

• By presenting the Pass, a special gift will be given to those who take a picture with the check-in photo frame in the store and upload to your social media webpage after confirming by the store clerk. (The gift is subject to the merchandise in the store, and the store has the rights to adjust the item.)

• A classic Taiwanese souvenir will be given to purchase over $888. (The gift is subject to the merchandise in the store, and the store has the rights to adjust the item.)

• Applicable stores:：

*Carrefour Chung Qing Store: No.171, Sec. 2, Chungqing N. Rd., Datong Dist., Taipei City

  Exchange location: Please visit the Service Center at B1 for gift exchange.

*Carrefour Xi-men Kwei-Lin Store: No.1, Kweilin Rd., Wanhua Dist., Taipei City

  Exchange location: Please visit the Service Center at 3F for gift exchange.

     （(Please visit Carrefour website for opening hours of each store：https://www.carrefour.com.tw/index.html）

5. Speical discount at Shu Shin Bou:

• By presenting the Pass, a special snack will be given to those who check in on Facebook at the store after confirming by the store clerk.

• Enjoy 10% off of the total purchase amount by presenting the Pass. (Shu Shin Bou retains the rights of explanation, modification and adjustment of the activity.)

• Applicable stores:：
  • Shu Shin Bou Wagashi Museum Store: No.55, Guoji Rd., Tucheng Dist., New Taipei City
  • Zhongxiao Flagship Store: No.289, Sec. 3, Zhongxiao E. Rd., Da’an Dist., Taipei City
  • Taipei 101 Store: No.45, Shifu Rd., Xinyi Dist., Taipei City (B1 of Taipei 101 Shopping Mall)
  • Breeze Taipei Station Store: 1F., No.3, Beiping W. Rd., Zhongzheng Dist., Taipei City
  • Ximending Store: No.22, Sec. 2, Wuchang St., Wanhua Dist., Taipei City (within the Ximending Pedestrian Area)

       （Please visit Shu Shin Bou website for opening hours of each store：http://www.3ssf.com.tw/index.php）

• Expiration Date：

1.  Tickets are subject to 14 days of expiration, that is to say, tickets must be used within 14 days after Pass activation (including the date of activation). For example, ticket to the National Palace Museum is used on January 1, 2019, so the rest of the ticket shall be used by January 14, 2019.

2. Please top up before use the EasyCard.

• Admission Instructions for various venues:

1.Taipei 101 Observatory Full-Price Ticket：Show the Pass on the 5th floor of the shopping mall to receive an entry ticket .

2.National Palace Museum Ordinary-Visit Ticket ：Scan the Pass at the entrance to enter.

3.Southern Branch Of The National Palace Museum Ordinary-Visit Ticket ：please receive the entry ticket by showing the Fun Card at the ticket booth.

4.EasyCard Function: You can use the EasyCard to make payment after top-up. Please visit EasyCard Corporation website for more user information:https://www.easycard.com.tw/

• The Pass is also an EasyCard. Please top up before use. The EasyCard is non-returnable. For deposit remaining in the Pass, please visit Information Counters at Taipei MRT stations or Customer Service Center of EasyCard Corporation for deposit refund.
• You’ll have 10 days to pick up the Pass at the selected location on the designated day. After the ten-day period, it will be returned automatically if not collected and you will receive a 90% refund (If Jan. 5th is the earliest pick-up date, the ten-day pick-up period will be from Jan. 5th to Jan. 14th).

• The Pass cannot be reimbursed or reissued if it is used or damaged.

• The Pass is not registered by name. If it is lost, please be advised that it is unable to report missing and re-issue tickets.

• The National Palace Museum is open free of charge on January 1, Lantern Festival, International Museum Day on May 18, World Tourism Day on September 27, and Double Tenth Day on October 10. Please refer to the above dates for free visit.

• Order is completed once the payment has been made. Please complete the payment within an hour after placing your order. Any unpaid order will be automatically cancelled by the system after one hour.

• Pass Return:

1. When the Pass remains unused, normal appearance under complete package, please visit Taipei Fun Pass website, APP or e-mail to apply for Pass return. The processing fee is 10% of the Pass price.
2. If the Pass is somehow unscannable, it can be returned under normal appearance and intact condition through website, APP or e-mail.
3. Steps of Pass Return:

Step 1: Deposit Refund

•  For deposit remaining in the Pass, please visit Information Counters at Taipei MRT stations or Customer Service Center of EasyCard Corporation for deposit refund.

Step 2: Pass Return and Refund

Before sending the Pass back to the Customer Service Center, make sure the Pass has no deposit. After sending back the Pass, the remaining deposit cannot be refundable.

• 【Website】members’ center>my order>I want a refund
  【APP】members’ center >my order (already paid)>check contents>I want a refund
  【E-mail】write to service@fontrip.com.tw with “Taipei Fun Pass return application” as the subject, and the email stating the order number and name or orderer.

• When the Pass remains unused, normal appearance under complete package, please send it to the【 Customer Service Center at Rm.427, Hall 52, No.195, Sec. 4, Zhongxing Rd., Zhudong Township, Hsinchu County 31040, Taiwan (R.O.C.) 】If the Pass is damaged or somehow cannot be sent back, it is unable to get the refund.

• Or you can visit the original place of purchase for Pass return.

• Taipei 101

Please enter according to the session printed on the ticket. Once the ticket is picked up at the booth, no change of date or sessions is allowed.

• EasyCard

Top up this specific EasyCard with cash. The deposit in the Pass is refundable, but the Pass itself cannot be refunded.

For other regulations on the use or refund, please refer to the user information attached to the Pass or visit the EasyCard website for more information: https://www.easycard.com.tw/easycards